Manage & Protect Your Website
Stop worrying about your website
Updates, security, hosting, backups, performance, and someone to call when something breaks. We look after your website so you never have to think about it again.
Your website than you’re giving it
Plugins haven’t been updated in months, you’re not sure when the last backup ran, and you’ve got a nagging feeling that one bad update could bring the whole thing down. Or maybe it’s already happened. White screen, hacked site, broken checkout. You promised yourself you’d sort out proper support. That was six months ago.
What’s included
Everything your website needs to stay healthy, fast, and secure
Hosting & Server Management
Your site hosted on infrastructure matched to its needs. We manage the server environment, handle scaling, and make sure your hosting isn’t the thing holding your performance back. No shared hosting lottery. No guessing whether your plan is right.
Security Monitoring & Hardening
Proactive security, not reactive panic. We lock down vulnerabilities, monitor for threats, and keep your site hardened against the attacks that take down businesses who assumed it wouldn’t happen to them.
Uptime Monitoring & Incident Response
We know when your site goes down before you do. Continuous monitoring with fast response so problems are caught and resolved before they cost you customers or revenue.
Plugin & Theme Updates
Updates done properly, not just clicked through blindly. We test compatibility, stage changes where needed, and make sure an update never breaks your site. The boring work that prevents expensive disasters.
Backups & Disaster Recovery
Automated, regular backups stored securely off-site. If the worst happens, we restore quickly. No crossing fingers. No wondering when the last backup actually ran.
Performance Optimisation
Ongoing speed and performance improvements. Page load times, database health, image optimisation, caching, and server-side tuning. Your site should get faster over time, not slower.
Who this is for
Whether your site takes bookings or processes thousands of orders
Business Websites
Gyms, clinics, practitioners, and service businesses. Your website is your shopfront. It needs to be live, fast, and secure at all times. You shouldn’t need to understand hosting or security to run your business confidently online.
Ecommerce Stores
WooCommerce and Shopify stores where downtime means lost sales. Higher traffic, more complex infrastructure, tighter performance requirements, and the peace of mind that someone is watching the shop even when you’re not.
Regulated Health & Pharmacy
Online pharmacies, CBD stores, and healthcare ecommerce where downtime doesn’t just cost sales, it affects patient access and regulatory compliance. Managed support from a team that understands the stakes.
What you’re actually buying
A team that owns the problem, not a helpdesk that logs tickets
Proactive, not reactive
We don’t wait for you to notice something is wrong. We monitor, maintain, and improve your site continuously. Most issues are caught and resolved before you’d ever know they existed.
One point of contact
No support queues, no ticket numbers, no explaining your setup to a different person every time. You deal with people who know your site inside out.
Capacity, not hours
Our plans are built around what we deliver, not how long it takes. You get a clear monthly allocation of development and improvement work alongside the core maintenance and monitoring.
Infrastructure we stand behind
We recommend and manage the hosting platform that’s right for your site. If something goes wrong at the server level, it’s our problem to fix, not yours to chase with a hosting provider who doesn’t know your setup.
Frequently Asked Questions
What you need to know before we start working together.
Manage & Protect Your Website
Hosting, security monitoring, uptime monitoring, backups, plugin and theme updates, performance optimisation, and a monthly allocation of development time for small changes and improvements. The exact scope depends on your plan tier. Every plan includes the core protection and maintenance. Higher tiers include more development capacity and faster response times.
Small changes, content updates, and minor improvements are included in your monthly development capacity. You submit requests, we prioritise them alongside other planned work, and deliver within the current cycle. Larger projects that exceed monthly capacity are scoped and quoted separately so there are no surprises.
We monitor your site continuously and are alerted automatically to downtime. Response time depends on your plan tier, but the key point is that we’ll typically know about an issue before you do and be working on it before you’ve had a chance to call. For ecommerce clients on higher tiers, incident response is prioritised accordingly.
Hosting is included in our managed plans. We set you up on infrastructure matched to your site’s requirements and manage the server environment as part of the service. If you’re on hosting that’s already working well, we can discuss managing it in place, but in most cases moving to our managed stack gives better results and simpler accountability.
Most low-cost maintenance plans are automated plugin updates, a monthly backup, and not much else. What we offer is active management: performance monitoring, security hardening, proactive improvements, and a development team that knows your site and can respond when things go wrong. The difference shows up when something actually breaks.
Not just clicked through blindly. We review updates for compatibility, test on staging where appropriate, and apply them in a controlled way. Updates are one of the most common causes of site breakdowns, and the whole point of managed support is that someone qualified is handling them properly rather than letting them auto-update and hoping for the best.
Yes. A clear monthly summary covering what was updated, what was improved, any issues that were caught and resolved, and performance metrics. You’ll always know what you’re paying for and what value it delivered. No mystery invoices for work you can’t see.
No. You retain full ownership of your domain, content, and site. We manage the technical infrastructure and day-to-day maintenance on your behalf. You can still access everything, make content changes, and leave whenever you want. We’re a partner, not a gatekeeper.
Yes. We do this regularly. We’ll audit the site first to understand what we’re working with, flag anything that needs immediate attention, and take over management from there. If there are deeper structural issues, we’ll give you an honest assessment and a plan to address them rather than ignoring problems.
Yes. Plans can be adjusted as your needs change. If your site grows and needs more capacity or faster response times, we scale up. If things quieten down and you need less, we can adjust accordingly. No long-term lock-in to a tier that doesn’t fit.