MyClients Plus is a practice management software designed primarily for behavioral health and wellness therapists. It is known for its simplicity and affordability, making it a favourite among solo practitioners and small group practices. The platform focuses on the administrative side of care: notes, billing, and scheduling.
The core strength of MyClients Plus is its robust features for insurance billing and clinical documentation. It offers a library of template notes that meet industry standards, making the tedious task of documentation much faster. For UK therapists, while the insurance features are more US-centric, the practice management, scheduling, and secure note-taking features remain highly relevant.
For our clients in the mental health and therapy space, MyClients Plus offers a stable, secure environment to manage their practice. We help set it up to ensure that your workflow—from a client booking a session to you writing your notes and sending an invoice—is as smooth as possible.
Features
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Electronic Health Records (EHR): Secure, compliant storage for all client notes and medical history.
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Progress Notes Templates: A library of over 200 customisable note templates (SOAP, DAP, etc.) to speed up documentation.
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Client Portal: A secure area for clients to complete intake forms, pay bills, and request appointments.
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Telehealth: Integrated HIPAA-compliant video conferencing for remote therapy sessions.
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Billing & Invoicing: Generates professional invoices and creates “Superbills” for insurance reimbursement.
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Scheduling: A flexible calendar that handles recurring appointments and manages availability.
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ToDo Lists: Built-in task management to keep track of administrative duties.
Benefits
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Compliance: ensures your practice meets strict data privacy standards (HIPAA/GDPR) for sensitive health information.
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Time Efficiency: The template library for notes can save a practitioner hours of writing time every week.
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Professionalism: The client portal gives a polished, professional impression to your clients.
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Remote Work Ready: With built-in telehealth and cloud access, you can run your practice from anywhere.
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Cost-Effective: It is generally priced lower than complex enterprise hospital systems, making it ideal for private practice.
How we integrate
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Account Setup: We configure your practice details, service menu, and fee schedules within the system.
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Form Customisation: We digitally recreate your intake forms and consent documents so clients can sign them online.
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Calendar Embed: We link the scheduling features to your website so new clients can see availability (if desired).
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Payment Linking: We set up the integration with credit card processors (like Stripe) to allow for easy client payments.
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Data Migration: We assist in securely transferring your active client list from your old system.
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Training: We show you how to use the note templates and billing features to maximise your efficiency.
Technical Details
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Security: Bank-level encryption and full HIPAA compliance for US data; supports GDPR principles for UK users.
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Cloud-Based: No software to install; runs entirely in the browser.
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Telehealth: Uses secure, encrypted video protocols for remote sessions.
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Mobile: Mobile-optimised interface allows you to check your schedule and basic details from a phone.
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Export: Data can be exported if you need to move systems or back up your records.
Use Cases
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Psychotherapists: Managing a caseload of weekly clients, writing confidential progress notes, and handling private billing.
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Occupational Therapists: Using the flexible note templates to record patient progress and plan future interventions.
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Nutritional Therapists: Managing client intake forms, food diaries (via upload), and scheduling follow-up consultations.
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Speech and Language Therapists: Coordinating appointments with parents and schools, and keeping secure records of child development.
FAQs
Is it GDPR compliant for the UK? While US-based, they adhere to strict data privacy standards. We always recommend reviewing their specific Data Processing Agreement (DPA) for UK use, but generally, the security features are sufficient for private practice.
Can I customise the notes? Yes. You can create your own templates or modify the existing ones to match your therapeutic approach.
Does it handle insurance? It excels at US insurance claims. For the UK, it can generate invoices for clients to submit to providers like BUPA or AXA.
Is the video quality good? Yes, the integrated Telehealth feature is designed for stability and security, providing a reliable alternative to Zoom.
Can clients book online? Yes, the client portal allows for self-scheduling, though you can set it to “request only” if you prefer to approve appointments first.